Jordan Hirsch: I make digital transformation fun.

My Resume

Download the PDF.

Contact Jordan Hirsch
jordan [at]
You can also contact me via LinkedIn.

Experienced strategist and leader with a deep technical background and strong communication skills. Over a decade and a half of experience managing projects and teams, architecting and developing software, and managing requirements and digital strategy for large-scale technical projects.

Engaging and experienced public speaker, trainer, and writer, with experience speaking to large crowds at events ranging from SXSW and DrupalCon to corporate retreats. Able to communicate clearly, think on my feet, and bridge the gap between technical and non-technical audiences.

Performer, improviser, and musician, specializing in improvised musical comedy.

See what people who've worked with Jordan have to say about him.
Director of Digital Strategy - Phase2 (2013 – Present)

Help clients align their digital investments with their strategic goals. Guide clients through the complex world of digital strategy and user experience. With particular expertise in the areas of content management, content modelling and strategy, IA, requirements gathering and documentation, and project scoping, I bring a vital level of clarity to a variety of large-scale projects. By training my focus on both clients and their audiences, I help clients achieve not just what they want, but what they need.

I also help lead and shape internal strategies, overseeing company-wide initiatives, and manage and mentor a team of Experience Analysts and Digital Strategists.

  Senior Technical Lead - Beaconfire (2011 – 2013)

Manage development of content management system (CMS)-driven websites for non-profit clients. Lead advanced customization of CMSs like eZ Publish and Sitecore, integration with external tools and third-party modules, and development of custom extensions. Selected accomplishments include:

  • Pitched American Museum of Natural History (AMNH) and helped Beaconfire win the contract to redesign their web site; co-led technical design, development, and project management of the redesign.
  • Led redesign effort for Community Partnership for Arts and Culture, including managing a project team of internal and contract developers.
  • Wrote eZ Publish extension for Ad Council to integrate the CMS with the Brightcove video player to simplify media asset management and display.
  • Trained technical and non-technical staff (including clients) in eZ Publish and wrote training documentation.
  Independent Technical Consultant (2008 – 2011)

Provided technical consulting, technical project management, and web development services with an emphasis on CMS selection and implementation. Selected accomplishments include:

  Director, Technical Services - Mindshare Interactive Campaigns (2003 – 2007)

Repeatedly promoted in recognition of outstanding leadership, technical, and project management skills at this award-winning interactive PR firm. Responsible for managing staff and ensuring technical projects met quality standards and were delivered on time and within budget. Selected accomplishments include:

  • Pitched client and managed the development of the Webby-nominated, a $500,000+ project.
  • Brokered first-time partnerships between Mindshare and Adobe, as well as Mindshare and eZ Systems.
  • Managed a team of developers and engineers including several remote employees.
  • Wrote first-ever PHP library for the Adobe Breeze real-time collaboration platform.
  Programmer/Analyst - Humanitas, Inc. (1999 – 2003)

Designed, developed, tested and implemented multi-platform technology solutions for government healthcare organizations at this management consulting firm. Selected accomplishments include:

  • Developed ePanel©, a web-based multi-user document review and editing tool.
  • Architected and developed online data-collection and aggregation tools to facilitate studies of NIH research grant recipients.
  • Architected and re-factored eligibility requirements for Texas's Children's Health Insurance Program call center to use object-oriented coding methodology.
  • Collaborated with senior management on technical strategy and client proposals.
Awards, Speaking,
& Publications
Technical Certifications
  • eZ Publish Certified Developer
  • Sitecore Certified Developer
  • Microsoft Certified Professional
Education University of Maryland, College Park: B.A. in Government and Politics (Computer Science concentration) with honors
Interests Performing and teaching improvisational comedy; giving workshops on the life and business lessons of improv principles; writing and recording music.
Peer Review
  • “Jordan has an impressively broad and … very deep understanding of technology and technology trends.” 
  • “Jordan is an experienced and talented project manager.” 
  • “Jordan is an excellent leader and is one of our best technical project managers.” 
  • “Jordan is a strong and talented leader and a valuable teammate on any project.” 
  • “Jordan is a versatile and talented technologist.  His creative energy, curiosity, highly developed communication skills, and charisma make him a valuable member of any team or project.”